Communicate effectively and connectively

What is it about?

Unclear or poor communication leads to misunderstandings, unpleasant contacts and ineffective work processes. With effective and connecting communication you are able to tailor the course of the conversation to the listener so that you achieve your goals and strengthen the relationship.

This training enables you to communicate clearly and to respond empathically to your interlocutor. This will help you achieve your goals and build quality relationships. This skill is essential in all types of consultation within your organization. Think of work meetings and performance interviews, identifying and discussing work pressure and stress, giving and receiving feedback, discussing expectations about responsibilities and authorities, …

Communicating clearly and being accessible to employees also leads to better leadership. Conflicts occur less often, can be discussed more quickly and solutions are more supported by everyone.

What can you do with it?

What does it consist of?

In this training program, we offer a practical insight into the different communication styles and their effects. You learn to choose the most appropriate communication style in every situation. We present a range of techniques to expand your communication skills into an easy-to-use toolbox.

  • active listening
  • empathetic listening
  • bending resistance
  • dealing with misinterpretations and misunderstandings
  • dealing with hidden agendas
  • negotiate using pros and cons balances
  • giving constructive feedback
  • respond to anger

For anyone who wants to communicate effectively and connectively.

For who is it?

What aftercare is there?

Through our helpdesk system, participants can submit specific cases with a U-Count! consultant. For example, having difficult conversations or giving feedback. We will then draw up a meeting protocol together.

Do you want to increase the communication skills of your employees?

We care for the well-being of everyone